Shipping Policy

Last updated: 21 October 2026

1. Where we deliver

We deliver to addresses in the United Kingdom only. We do not ship outside the UK. If your address can't be selected at checkout, please contact us before ordering.

2. Delivery cost

Delivery is free on every order to a UK address. There is no minimum order value and no extra charges at checkout.

3. Delivery times

Step	Time
Order processing	1–3 business days after payment
Delivery	3–5 business days after dispatch
Total estimated time	4–8 business days

Business days are Monday to Friday, excluding UK bank holidays. Orders placed at the weekend or on a bank holiday are processed the next business day.

4. Large items

Sheds and garden buildings are heavy and are delivered by specialist couriers. They may take longer than standard parcels, and the delivery company may contact you to arrange a delivery date. Please make sure there is clear access to your property.

5. Tracking your order

When tracking is available, we send it to you by email once your order is dispatched, and you can also see it in your account. Some large items are delivered by appointment instead of standard parcel tracking.

6. Delays

Delivery times are estimates. In rare cases, deliveries can be delayed by weather, courier issues or high demand. If your order is delayed, we will contact you by email.

7. Damaged or missing deliveries

Please check your delivery when it arrives. If anything is damaged or missing, take photos of the packaging, the damage and the shipping label, and email them to support@shedoval.shop with your order number as soon as possible. We will arrange a replacement, repair or refund at no cost to you.

8. Returns

You can return items within 30 days of delivery. See our Returns & Refunds Policy for full details.